"Drawing on advice from the world's leading experts on conflict and communication--from hostage negotiators to marriage therapists to peace activists to rhetoricians--journalist Ian Leslie describes how to turn arguments and conflict into productive disagreements and restore civility to professional, public, and private discourse"--

"Should governments talk to terrorists? Do they have any choice? Without doing so, argues author Jonathan Powell in Terrorists at the Table, we will never end armed conflict. As violent insurgencies continue to erupt across the globe, we need people who will brave the depths of the Sri Lankan jungle and scale the heights of the Colombian mountains, painstakingly tracking down the heavily armed and dangerous leaders of these terrorist groups in order...

Help make the world a more peaceful place. Learn how to stop conflict in its tracks. Keeping the Peace: the Kids book of Peacemaking will teach kids to solve conflicts by first finding out what each person wants, and ending with a solution. This book will show kids how to use compassion, respect, responsibility, and honesty with those around them. Simple text and charming pictures will keep kids interested while they learn. Its never too early to...

Why Is Life So Difficult? Interpersonal conflict is causing serious damage and difficulties in our lives. Its destructive effects are straining marriages, embittering our children, and causing discord in our churches. Even our daily commute is often affected by hostility and aggression. What if things could be different? What if every area of your life (yes, even your morning commute) could be free from conflict and strife? What if ALL of your relationships...

"In the tradition of bestselling explainers like The Tipping Point, the first popular book based on cutting edge science that breaks down the idea of extreme conflict, the kind that paralyzes people and places, and then shows how to escape it"--

"When we're dealing with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. We get caught up in our heads, lie awake at night worrying, withdraw from work, or react in ways we later regret-rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Our negative relationships are contagious, infecting our teams...

Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or...

ONE OF THE COUNTRY'S MOST EMINENT PRACTITIONERS of the art and science of negotiation offers practical advice for the most challenging conflicts -- when you are facing an adversary you don't trust, who may harm you, or who you may even feel is evil. The head of Harvard's famed Program on Negotiation, Robert Mnookin provides tools for confronting devils of all kinds -- in business, politics, and family life. Bargaining with the Devil guides the...